Fast and secure way to purchase or exchange 150+ cryptocurrencies
Deposit money via credit card or wire transfer.
Protection from DDoS attacks. Data encryption.
Providing services to more than 200 countries.
Simply upload or send us your documents, and we will review them instantly.
A trusted support team will assist you with any problem at any time.
Competitive commission rates.
Just choose your crypto and the amount.exchange now
Bitngo is a multi-functional cryptocurrency exchange platform. Bitngo offers cross-platform trading, providing access to highly dynamic orderbooks for top currency pairs on the market. Instant Bitngo buying and selling are available exclusively on Bitngo via a simplified system. Worldwide coverage, multiple payment options, and 24/7 customer support are brought to you through time-proven platform stability, ensuring your assets and data's necessary safety.
In BITNGO platform is allowed only one account per customer. If for example you have several accounts on BITNGO we suggest you to consolidate your balances into a single account. Select an account that you wish to keep on BITNGO. The best option is the one that has been verified.
Payment Card Verification Guide
Your card should be confirmed by your bank and verified in order to make deposits using a payment card. Please note that only users who are over 18 years old are allowed to initiate operations using payment cards.
You can use VISA, MasterCard or virtual cards.
To make a card deposit for the first time, you need to add a payment card to your account and provide some information:
• Cardholder’s name
• Name and last name of person on behalf of whom the payment is processed
• Card number (16 digits)
• Expiry date (MM/YY format)
The name of the cardholder for no reason should contain any additional symbols (for example if the name on the card is Mr. Elan Kamenev, please only type Elan Kamenev; if the cardholder name on the card is Maria M Abad, please only type Maria Abad).
Card manager is a tool to link your cards if you have more than one which helps you make deposits via payment cards faster. Correct information about your card is required and proof that you own it. After that, the card will be linked to your profile in order to quick access for further deposits. In BITNGO you have the option to add several cards to your profile and manage them whenever you want. We guarantee that all card information is safe with PCI DSS certificate obtained by BITNGO.
First make sure your login and password are correct. Also, if possible please clear the cache and cookies of your browser.If the problem continues - please contact [email protected] and we will find a solution for you immediately.
Please contact our support team at [email protected] and verify the ownership. After ownership is verified, we will change the email address for you.
You can make deposits here on BITNGO by several options for fiat money (USD, EUR etc.) depending on your country and account type.
You can access your trade history in two different ways or locations on the platform.
The first one is Transaction history
Every movement of funds on your account per transaction is shown in the Transaction history menu. Since a single trade order consists of multiple transactions (at least two) it may not be the best way to access the trade history there.
The second one is archived orders
Contrary the list of archived orders is a much more convenient way to view your trading history. It is generated based on your orders, which means that transaction list, indipendently how big it is for a single order, is compressed into a single line showing only the essential information. In this order, by universal understanding methods blue values are positive, red ones are negative.
A taker fee is automatically reserved from the account at the moment the order is placed. This is done automatically, because the possibility for the system to know, if this will be a taker or maker order before it is added to the order book doesnt exist. In the first case: maker order - the calculated fee instantly returns to the users account. In cases when the order is partially completed, taker fee for the partial completion is taken, while the rest is returned. Contrary in cases when the order is wholly completed succesfully as taker, the full amount of fee is taken from it. Generally trade fee is rounded up.
A part form the usual wallets that require only one security key, Multisig wallets require extra ones. This adds up to a more secure wallet wich means more secure funds for you. The whole system somehow works like a joint bank account where the agreement of several structures is necessary for the operation to be completed and approved. So, if you provide just one key, the transaction will not be valid until it is confirmed with other keys.
BITNGO works with the multisignature wallets only. Unlike a lot of other platforms that prefer usual wallets, we have come to conclusion that using the multisig ensures the security of your funds.
It is neccesary on BITNGO to create a multisig wallet in order to be able to make deposits. Creating a Multisig Wallet is easy and wont take you much time. Still, this simple measure will ensure you to take fully advantage of the platform.
The multisig wallets provide higher security for your funds. Many customers prefer using them so, this means they are more trustworthy when compared to usual wallets. At BITNGO, we decided to develop usage of multisig wallets only for your security. In order to take most advantages from our service, we advise you to absolutely make sure that you use multisig wallets for your Dash transactions.
The question on this case is already answered by the global financal system according to which all international payment card transfers rely on automatic conversions in order to make overseas payments successful. If a payment card is allowed to make an overseas transaction the funds are automatically converted to the required currency at bank rates.
So the proccess is simple, add your card, verify your card, then start making deposits and enjoy buying BTC or trade your funds for other cryptocurrencies.
• 8% per USD deposit
• 8% per EUR deposit
Fiat deposits can be made using using the following methods:
• 1. Wire transfer (EUR)
• 2. Payment cards (USD/EUR)
Have to mention that the availability of every method depends on your specific geographical location and account verification status. Also feel free to see all available methods and account limits.